Discover how we helped our customers.
Cabrella’s Fraud Identification Success Story
When a DBNR claim (a claim where tracking shows the package as delivered but recipient claims non-receipt) surfaced involving a customer, our collaboration with a carrier’s security uncovered a fraudulent shipment.
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How Cabrella Excels in Package Recovery
On May 14th, a client sent a message through the Cabrella platform messaging center indicating a missing overnight package from a carrier.
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Cabrella's Proactive Response to Shipping Security Challenges
In the dynamic world of logistics and high-value shipments, challenges often arise that require immediate and effective solutions.
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Another Fraudulent customer
A precious metals customer offers purchasing services to anyone looking to sell their previous metals. A customer reached out with hopes to sell their product to our client.
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Another Fraudulent buyer
A client of ours some service work on high end designer handbags and other related items. A potential customer reached out about having their $25,000 bag services.
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Package received with contents replaced with useless items
Our client insured a package to a customer. Upon receipt of the package, the buyer reported to our client that the contents (previous metals) was stolen, and replaced with marbles.
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Loss of $85k overnight
$85k parcel sent via Priority Overnight service on a Thursday. On Friday received a delay scan with no further infoDetails: Our team proactively monitors parcels for delays in transit to help prevent potential losses.
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What they say about us?
Jewelry & Precious Metals
Cabrella’s Customer Service team are second to none in the industry with representatives like John Velgos, President of Sales helping us along every step of the way from setting up our account to mastering their software
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