SMS Privacy Policy and Terms & Conditions
Effective Date: August 20, 2026
Information We Collect
When you opt in to receive SMS messages, we may collect:
- Your mobile phone number
- Your consent to receive SMS messages
- Your name and basic contact information
- Your email address
- Your messaging history and communications with Cabrella
- Information necessary to provide customer care and account-related communications
How We Collect Your Information
We may collect your information directly from you, such as when you complete an online form, contact us, initiate a text conversation, or otherwise interact with our website or services.
How We Use Your Information
We use your information to:
- Send the SMS messages you have opted in to receive
- Provide customer care and support
- Respond to inquiries and requests
- Provide account notifications and service-related updates
- Provide shipment, insurance, and claims-related communications when applicable
- Manage your communication preferences and opt-out requests
- Operate, maintain, and improve our services
- Comply with legal, regulatory, and contractual obligations
Data Sharing
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging opt-in data and consent, which will not be shared with any third parties.
Contact Us
Cabrella, LLC
7164 Melrose Avenue, Los Angeles, CA 90046
Phone: 844-422-2735
Email: privacy@cabrella.com
By opting in, you agree to receive SMS text messages from Cabrella at the mobile number provided.
Types of messages you can expect to receive:
- Customer care and account support
- Shipment, insurance, and claims-related notifications
- Policy and account updates
Message frequency: Message frequency varies.
Message and data rates may apply.
Consent: Consent to receive SMS messages is not a condition of purchase.
Opt-out: You can opt out at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message, and no further messages will be sent unless you opt in again.
Help: For assistance, reply HELP to any message, or contact us at 844-422-2735 or privacy@cabrella.com.
Carriers are not liable for delayed or undelivered messages.
(For any form collecting a phone number.)
By submitting this form and signing up for texts, you consent to receive text messages from Cabrella at the number provided, including automated messages and messages related to customer care. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help. Privacy Policy & Terms (link to the page above).
